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    Some features don't seem to be working

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    • ?
      A Former User last edited by

      I've tried to flag posts for moderation and send a couple of chat messages. Neither of these worked for me. Are others able to do so? What specs would you need from me to help troubleshoot, @Brass-Man, if this is an individual problem?

      Brass Man Ten-Ten 2 Replies Last reply Reply Quote 2
      • Brass Man
        Brass Man @Guest last edited by

        @chubbyrain hmm... Is this desktop or mobile, when's the last time you're sure these features worked, those are the big ones. There was a software update not that long ago. I'll see if I can find anything.

        ? FORCEOFNATURE 2 Replies Last reply Reply Quote 1
        • ?
          A Former User @Brass Man last edited by

          @brass-man Desktop. 18 days ago was the last chat I made.

          1 Reply Last reply Reply Quote 1
          • FORCEOFNATURE
            FORCEOFNATURE @Brass Man last edited by FORCEOFNATURE

            @brass-man

            FWIW, I tried to report probably the same post(s), and couldn't either. I am also on Desktop.

            EDIT: Just for further clarification: I do not see the option to report anywhere, it's an issue of being hidden or hard to find. It's not that I can find it and the button doesn't work.

            1 Reply Last reply Reply Quote 0
            • Brass Man
              Brass Man last edited by

              So there was a software update within that time window that may be responsible for this. Unfortunately I haven't found anything online about a bug or patch for this issue so it's going to require deeper investigation. Apologies for the annoyance! In the meantime, the best way to get ahold of me if TMD messaging isn't working is probably Twitter. ( @tmdBrassMan)

              @FORCEOFNATURE the "report post" button should be in a menu you see when you click on the little three-dots icon on the lower right of a post. I'm seeing now that this menu doesn't even appear on mobile - I wouldn't be shocked if these issues all had the same root cause

              nucleosynth 1 Reply Last reply Reply Quote 1
              • nucleosynth
                nucleosynth TMD Supporter @Brass Man last edited by

                @brass-man The only thing that appears in the drop-down menu for me is "Bookmark". "Report post" is not there. This is on desktop.

                Brass Man 1 Reply Last reply Reply Quote 2
                • Brass Man
                  Brass Man @nucleosynth last edited by

                  @nucleosynth I can see "Flag this post for moderation" on other people's posts, but not my own. I'm not sure if that's because I'm looking at my own post, or because I'm an admin. ... can anyone else confirm they're seeing similar behavior? (e.g. you can see "bookmark post" but not "flag post") - try looking at one of your own posts, and one of my posts, and someone else's posts.

                  @ChubbyRain is this what you saw? Did the "flag post" button not work, or was it just missing entirely? If people can't see this, it might be a permissions issue rather than a code issue ... makes it easier for me to investigate 🙂

                  nucleosynth ? 2 Replies Last reply Reply Quote 0
                  • nucleosynth
                    nucleosynth TMD Supporter @Brass Man last edited by nucleosynth

                    @brass-man 0_1525104561004_4a22e36b-7ba0-405f-a5b7-ada7d10f2f60-image.png

                    On my own posts, I additionally have 'edit' and 'delete'.

                    1 Reply Last reply Reply Quote 4
                    • ?
                      A Former User @Brass Man last edited by

                      @brass-man that's what I saw.

                      1 Reply Last reply Reply Quote 1
                      • Ten-Ten
                        Ten-Ten @Guest last edited by

                        I had the Same issues for about a month until about a week ago. I'm always on mobile, either Android or iOS. I could only login and that was it. I couldn't use any features whatsoever which is mostly why I would visit the FB group more than here. Everything works for me now though.. so far.

                        "Memnarch or the vedalken salvage most of the large machines, leaving us only scraps. Scraps are enough."

                        Brass Man 1 Reply Last reply Reply Quote 0
                        • Log
                          Log last edited by Log

                          I had formatting problems (as in lot of & and text markers) that required to reload the page multile times to fix and some buttons weren't working.
                          It's not happening anymore, but now if one enlarges the chat windows it covers only a tiny portion of the screen at the top.

                          Man versus nature is not a fair fight.

                          1 Reply Last reply Reply Quote 0
                          • Brass Man
                            Brass Man @Ten-Ten last edited by Brass Man

                            @ten-ten yeah, I patched the forum software not that long ago which could have both fixed your issue, and caused a new one. Still investigating this, but busy non-magic life right now so it might be slow going

                            Ten-Ten 1 Reply Last reply Reply Quote 1
                            • Ten-Ten
                              Ten-Ten @Brass Man last edited by

                              @brass-man All the work you put into TMD Is appreciated, for sure. Thank you.

                              "Memnarch or the vedalken salvage most of the large machines, leaving us only scraps. Scraps are enough."

                              1 Reply Last reply Reply Quote 4
                              • Brass Man
                                Brass Man last edited by

                                Aw, shucks!

                                1 Reply Last reply Reply Quote 0
                                • Brass Man
                                  Brass Man last edited by

                                  looks like the software update a few weeks ago silently broke the TMD custom theme, which caused the chat bug. That should be resolved now. I don't know if the post flagging issue has been fixed or not, please let me know!

                                  1 Reply Last reply Reply Quote 0
                                  • Log
                                    Log last edited by Log

                                    Enlarged chat now covers almost the entire screen (it's even bigger than before), but this seems to have broken the windowed mode where messages are overlapping.
                                    Just FYI. @Brass-Man

                                    Man versus nature is not a fair fight.

                                    1 Reply Last reply Reply Quote 1
                                    • D
                                      DiabeticNJ last edited by

                                      I still do not see anywhere where I can "flag" the posts.

                                      1 Reply Last reply Reply Quote 2
                                      • Brass Man
                                        Brass Man last edited by Brass Man

                                        Thanks, I'll look into this. (In the meantime always feel free to message me on Facebook or Twitter if you see posts you think require moderation)

                                        1 Reply Last reply Reply Quote 0
                                        • R
                                          ribby last edited by ribby

                                          Once flagging posts is enabled again, I will make sure everyone in this thread knows.

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                                          (Yes. It’s a joke)

                                          1 Reply Last reply Reply Quote 1
                                          • Log
                                            Log last edited by Log

                                            @Brass-Man Apparently chat is broken in another way now, when you enlarge it sticks to the top and it's impossible to send messages when windowed.
                                            Also it's impossible to delete old conversations and notifications are not disappearing once read.

                                            Man versus nature is not a fair fight.

                                            1 Reply Last reply Reply Quote 0
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